![]() If you are keeping your Surface, you just need to For example, if you are recycling your Surface, you shouldĬlean the drive. The option to clean the drive is more secure but takes much Step 7: Choose either Just remove my files or Fully clean the drive. ![]() Step 6: On the Reset your PC screen, select Next.Surface restarts and the Surface logo appears while Windows prepares to reset your Surface. Step 5: Select Troubleshoot > Reset your PC.After your Surface restarts, the Choose an option screen will appear.If you get the prompt Restart anyway, select Restart anyway.Step 4: While the Shift key is still pressed or selected, select Restart.(If you're using the touch keyboard, select the Shift key.) Step 2: From the Windows sign-in screen, select Power Power icon in the lower-right corner of the sign-in screen.Step 1: Plug in your Surface so you don’t run out of power during the refresh.Microsoft has a pretty good tutorial on how to do it.
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